Digital Transformation
(or Digital Disruption). Refers to the changes associated with the use of digital technology in all aspects of human society. For businesses, a central aspect of Digital Transformation is the "always-online" consumer, forcing organizations to change their business strategy and thinking in order to deliver excellent customer experiences. Digital Transformation also has major impact on efficiency and workflows (e.g., the so-called Fourth Industrial Revolution driven by automation and data, also known as Industry 4.0). MDM can play a crucial role in driving digital transformations, as the backbone of these are data.
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