Centralpoint AI Assistant (Interstitials)
Your organization's AI is distinctive and tailored to your specific needs; it's not an off-the-shelf solution. What you require is a framework that enables you to deliver the right information to your users precisely when they need it. With Centralpoint AI Assistant, you can place knowledge at your users' fingertips even while they are using other web-based applications such as your CRM, Intranet, Help Desk Application, and web-based email.
Centralpoint ensures information accessibility for these users, customized to their roles, facilitating swift answers to queries, form submissions, and tracking of colleagues' activities. The Centralpoint AI Assistant is contextually aware, capable of analyzing the content of URLs or pages from other web-based applications. When these conditions align, the AI Assistant is triggered for your users. Through this approach, you can develop conditions that evolve over time, resulting in a unique AI tailored to your organization and its users. These tools can also seamlessly integrate with IVR systems like Cisco or Genesys.
Centralpoint is recognized by Gartner as a Digital Experience Platform. Centralpoint offers the most robust module gallery out of the box, including integration with Active Directory, SAML, and supports Multichannel websites, Data Transfer, Data Mining, Automated Retention Policy Management, and Dynamic Document Assembly. Centralpoint is updated bi-weekly, via a pull update whether on premise or installed in the cloud guaranteeing all users stay up to date with the best digital tools available in the market.